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HI I’M ANTHONY LANE
Consumer Products, Stakeholder Management, Account Management
MY STORY
About Me
I’m an experienced professional based in Melbourne, Australia. My work is focused on producing quality products and projects that are commercially viable and meet briefs. I’m happy to apply the experience and skills I’ve obtained in my career in order to manage projects through creative problem solving and innovative thinking. I possess a strong eye for detail and can thrive independently as well as in a team environment.
You’re invited to explore my work and contact me so we can discuss how we can do some great work together.
EXPERIENCE
Marketplace and Special Operations Manager, Orbitkey
July 2021 - Present
End to end account management for all marketplaces.
Manage external stakeholder relationships with marketplaces and vendors.
Manage external stakeholder relationships with commercial partners.
Project management of non-production projects.
Consult on the development of new products, focusing on commercial viability.
Use tools such as Slack, Asana, and Google Suite to manage projects and communicate with the internal team.
Customer Support Manager and Office Admin, Orbitkey
July 2019 - July 2021
Perform ad-hoc duties for the company as a whole, focusing on Operations, Sales, and Marketing team support. Upload and integrate assets across our 3 main e-commerce websites. Complete order forms for tradeshows, markets, and other promotional events.
Use Microsoft Office and Google Suite to compile and record data and analytics from product launches and ongoing sales.
Set SLA targets for the broader Customer Experience Team.
Provide operational support when needed to the Customer Experience Team.
Collaborate with multiple departments to help achieve the best outcomes in customer satisfaction.
PROFICIENCIES
PROJECT MANAGEMENT
Advanced
STAKEHOLDER MANAGEMENT
Intermediate
BUSINESS STRATEGY
Advanced
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